** IMPORTANT **
Please ensure that your Australian VISA has been approved and is valid before purchase.
No refund will be made if you cannot activate the SIM due to invalid or denied VISA.
You MUST enter Australia in order to activate the SIM Card after you have an approved VISA.
** IMPORTANT **
Registration Information
There are two ways to register your Telstra Prepaid SIM Card:
- Assisted Activation Service provided by SIMCARD.SG
- Self-Activation on Telstra’s Website.
1. Assisted Activation Service
SIMCARD.SG now provides registration services for our customers who purchase the Telstra SIM Card.
Registration requires passport with valid Australian VISA/ETA to be submitted to us.
All activation requests must be submitted at least 48 hours in advance of travel for timely activation.
IMPORTANT: SIMCARD.SG only activates the Prepaid Extra Plan and registration service is only provided for customers using for TOURIST and SHORT-TERM use. If you wish to use the SIM Card for long-term or on other Telstra prepaid plans, please DO NOT USE OUR ACTIVATION SERVICE.
2. SELF-ACTIVATION
Telstra SIM Cards can only be activated AFTER successfully passing through immigration in Australia with VALID VISA AND PASSPORT for NON-AUSTRALIANS. You do not need to find an Internet connection to activate the SIM, simply plug in the SIM Card and follow the registration process.
If you have a friend in Australia with Medicare Card or Driver’s Licence, they will be able to help you to activate prior to your arrival in Australia with their IDs.
