T-Mobile USA + MEXICO + CANADA Prepaid SIM Card

Unlimited Low Speed Data starts after High Speed Data is used up.
Low Speed is capped at 128kbps speed as per T-Mobile Network Policy
Calls: Unlimited Outgoing Calls in USA to USA/Canada/Mexico (No Outgoing Calls in Canada / Mexico)
SMS: Unlimited SMS in USA/Canada/Mexico to USA/Canada/Mexico

SIM Card is available in Physical and Electronic eSIM Formats.

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Notice for eSIM Usage

Kindly note that eSIM can only be used on devices that support eSIM technology.
eSIM CANNOT BE TRANSFERRED TO ANOTHER DEVICE.
Once the QR Code is scanned, the eSIM is installed and SIM Card plan is activated.

Active Internet Connection via WiFi or Mobile Data is required for downloading the eSIM after scanning QR Code.

Do not delete the eSIM from your phone after activating.
Strictly no refunds for eSIM purchases.

Activation requests made with more than 5 days (anything greater than FIVE, but not including FIVE) notice from the date of submission will not incur an urgent activation fee.

Urgent activation requests for T-Mobile made without at least 5 calendar days (i.e. 5 calendar days and below, including of the day of submission) advance notice will require a surcharge of S$5 charged by telco. 5 calendar days includes the day of submission and activation date/time will be based on standard USA office working hours or days.

You are advised to submit your activation date as soon as you receive the SIM Card.
Urgent activation fee does not include INSTANT activation.

SIM Card can be used in Canada, Mexico and United States.
Runs on T-Mobile Network in the US and partner networks in Canada and Mexico.

T-Mobile 4G LTE Bands are Band 12 (Main), Band 2 and Band 4.
5G Coverage is limited and only where available with compatible phone.
Your phone MUST support at least 4G LTE Band 12 to utilize the 4G LTE Network.
Data connectivity will be lesser or completely disabled if your phone does not support all 3 bands.
If your phone does not receive Band 12, you will only receive 4G LTE in areas where the other frequencies are utilized by telco.
Please search for your phone model and compatibility with T-Mobile Network at: https://www.frequencycheck.com/models

Telco Coverage Map can be checked at: https://www.t-mobile.com/coverage/coverage-map

Your phone number is made available only upon activation.
If you wish to know your phone number prior to arrival, please account for additional days when requesting your activation date.
At SIMCARD.SG, we only activate cards between 9pm to 2am (GMT+8) on the DAY of activation due to time difference between USA and Singapore.

Please note that urgent activation requests – made within 5 days of travel will require a surcharge of S$5.

Unlimited Low Speed Data only starts AFTER High Speed Data is used up.

No Passport or ID Registration Needed
Required to submit activation details to SIMCARD.SG Activation System

Physical SIM Card comes in all three sizes (TRI-SIM): Nano, Micro and Standard SIM
Electronic SIM Card requires EID and IMEI registration

Validity: 10 / 15 / 30 Days
Network: T-Mobile 4G LTE / 5G (where available, compatible phone required)

Please note that urgent activation requests – made within 5 days of travel will require a surcharge of S$5.

RoboCall / Spam Call Advisory
SIM Card Phone number is randomly assigned when you activate your SIM Card.
We have no control over the phone number you are issued, such as if it is a recycled number or new number.
There is also no way to tell if the number is new or recycled.

You may occasionally receive spam calls from scammers.
Please understand that spam call issue is a known problem in the United States and affects every single carrier or telco.
There is nothing SIMCARD.SG can do about it since it affects every single phone number in the US.

You are encouraged to install call blocker software or to ignore those calls.
Most of the time, the calling will stop after a few days if you ignore those calls.

Click here to read more about the RoboCall problem in the United States
Video by CNBC, produced on 15 November 2019

SIM Card (Tri-SIM Sized)
Our Homemade Instruction Sheet and Usage Guide

Delivery and Mailing Information can be found on our Collection and Delivery Guide