Hotlink (Maxis) Prepaid Starter Pack

We recommend activating the Hotlink PANTAS Plan for up to 365 Days Validity.
Use your SIM Card in Malaysia anytime and you do not have to worry termination until 1 year later!

How to Purchase Best Value Plan

1. Purchase SIM Card with at least RM60 Value in Reload (Reloads can be purchased from SIMCARD.SG here)
2. Activate 8GB Data Addon for RM15
3. Activate 365 Day Active Validity Addon for RM30
4. Remaining credits can be used for Calls and SMS

Your SIM Card will have 8GB Data for use within the next 365 days without any worry about SIM Card Termination or Inactive Period.
If you run out of data, simply purchase additional data packs once data has run out.

Maxis Hotlink Starter SIM Card Pack comes with RM5 Value (Valid for 5 Days).

SIM Card can be used for activating Hotlink PANTAS and Hotlink Unlimited Plans.

Know your Malaysian Number immediately upon receiving the SIM Card!
Phone numbers are randomly allocated. We do not permit selection of phone numbers.

Internet Passes for Hotlink PANTAS

• Uncapped, high-speed internet for any usage, on all apps
• More value with zero wastage with longer internet validity

All plans do not come with Call and SMS bundled and will be deducted on a pay as you use rate for Hotlink PANTAS.
SIM Card must be in ACTIVE and VALID STATE to use the data plan purchased.

Internet Passes for Hotlink UNLIMITED

• These are monthly plans and not recommended for short-term tourist use to Malaysia.

All plans come with Unlimited Local Malaysian Calls and Unlimited Hotspot and Free Access to Viu Premium
Speed is uncapped between 2am to 2pm.
SIM Card must be in ACTIVE and VALID STATE to use the data plan purchased.

Pay as You Use – Call and SMS Rates

Local Malaysian Call: 0.30 per 30 seconds
Local Malaysian SMS: 0.15 per SMS
Call to Singapore: Up to 0.50 per minute
SMS to Singapore: 0.30 per SMS

Keep your SIM Card active by topping up with additional credit.
SIM Card will be inactive for 30 days after 5 days unless topped up; after the inactive period ends, it will expire and cannot be reloaded.

• Topup RM5 – SIM Card Validity extended by 5 Days from day of activation
• Topup RM10 or Above – SIM Card Validity extended by 10 Days from day of activation

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SIMCARD.SG does not provide long term support as stated on our terms and conditions.
We can only assist within the duration the SIM Card is initially valid for after activation. Telco plan is subject to change over time.

Registration with ID Documents is compulsory.
SIMCARD.SG will register your SIM Card to you on Telco System with your ID Documents after purchase.
All SIM Cards are registered to your name as per Malaysian Legal Requirements.

You can verify registered name on Hotlink App / Bill after activation.

If you intend to use the SIM Card long term by reloading, please note long-term support is the responsibility of the Maxis/Hotlink (telco company).

Registration details must be submitted at least 48 hours in advance of usage date.
Card activation WILL be delayed for LAST MINUTE ACTIVATION. You are responsible for submitting documents accurately and in advance.

Q: Do you have 5G SIM Card?
A: The SIM Card is 5G Enabled. Compatible phone and coverage area is required for 5G service. Please note that not all areas have 5G Service. SIM Card will automatically use the best available network (4G/3G/2G Network) if 5G is unavailable.

Q: Why are the plans different from Hotlink Website?
A: The plan is the same as the ones on the Hotlink Website. There are two plans available – Hotlink Unlimted and Hotlink PANTAS – with the SIM Card. We recommend the Hotlink PANTAS Plan. Hotlink Unlimited is more expensive, has shorter validity and no hotspot enabled. We advice customer to look up the differences and pick the plan most suitable for them.

Q: Can I use card for long term?
A: Yes, but please note that SIMCARD.SG does not provide long term support for the telco. Please contact the telco if you have any issues after the first 5 days.

Q: How long is the plan valid for?
A: Hotlink Prepaid Plan gives you a 5-day active period upon activation with an additional 30-day inactive “credit grace” period.

Q: What is credit grace / deactive period?
A: During the inactive period, you can only receive incoming calls and SMS. To be able to make calls, send SMS, & surf the internet, please perform a top up. To avoid account termination and mobile number expiry, top up before the end of the inactive period to keep your Hotlink active.

Q: What will happen to my unused credit in credit grace / deactive period?
A: Your unused credit in grace period will be frozen, and you can only receive incoming calls and SMS. Upon your next top up, your unused credit balance will be combined with your top up amount.

Q: What will happen to my ongoing Internet subscription during the credit grace period?
A: During the credit grace period, you will not be able to utilize balance quota from your Internet pass. Top up to continue using your Internet pass.

Registration is compulsory and done in accordance with Malaysian Authorities requirements.
Your passport will be required for registration purposes.

SIM Card comes in all three sizes (TRI-SIM): Nano, Micro and Standard SIM
Validity extended automatically with each top-up. You can check the new expiry date on the Hotlink Mobile App after receiving the SIM Card

SIM Card (Tri-SIM Sized)
Our Homemade Instruction Sheet and Usage Guide

Delivery and Mailing Information can be found on our Collection and Delivery Guide